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Standards  / /  ISO/ IEC 17021-1:2015

Standards  / /  ISO/ IEC 17021-1:2015

ISO IEC 17021 Standards - Audit and Certification of Management Systems
ISO/IEC 17021-1:2015 is an international standard that sets out the requirements for the competence and consistency of bodies providing audit and certification of management systems. 

This standard assures organizations seeking management system certification that the certification process is carried out by qualified auditors using a systematic and impartial approach.

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key principles of ISO/ IEC 17021-1:2015

  • Competence of Auditors: Certification bodies must have auditors who possess the necessary knowledge, skills, and experience to conduct effective and reliable audits.
  • Independence and Impartiality: Certification bodies must demonstrate independence and impartiality in their certification activities to ensure that audits are conducted objectively and without bias.
  • Audit Process: The standard outlines the requirements for the audit process, including planning, conducting the audit, gathering evidence, and making audit conclusions.
  • Management of Audit Program: Certification bodies must establish and maintain a robust audit program to ensure the effectiveness and consistency of their certification activities.
  • Confidentiality: Certification bodies are required to handle all information obtained during the certification process with confidentiality, except where required by law.
  • Handling of Complaints and Appeals: Procedures must be in place for handling complaints and appeals related to the certification process.
  • This standard applies to certification bodies that provide management system certification services for various standards, such as ISO 9001 (quality management), ISO 14001 (environmental management), and ISO 45001 (occupational health and safety management). By complying with this standard, certification bodies can demonstrate their competence and adherence to internationally recognized criteria, instilling confidence in the validity and reliability of their certification services.
  • Learn More about the International Organization for Standardization (ISO) here.

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