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Standards  / /  ISO/ IEC 17020:2012

Standards  / /  ISO/ IEC 17020:2012

ISO IEC 17020 Standard - Inspection Bodies
ISO/IEC 17020:2012 is an international standard that sets out the general requirements for the competence of inspection bodies. 

Compliance with this standard provides confidence to clients and stakeholders that services are conducted with professionalism, enhancing trust and credibility in the inspection results and reports provided by the body.

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key principles of ISO/ IEC 17020:2012

  • Independence and Impartiality: Inspection bodies must be independent and demonstrate impartiality in their inspection activities to avoid conflicts of interest.
  • Competence of Personnel: Inspection bodies are required to have qualified and competent personnel with appropriate knowledge and skills to perform inspections.
  • Method Validation: Inspection methods used by the body should be validated to ensure their accuracy and reliability.
  • Inspection Records and Reporting: Inspection bodies are required to maintain detailed records of their inspections and provide clear and accurate reports to their clients.
  • Confidentiality: Inspection bodies must handle all information obtained during inspections with confidentiality, unless required by law.
  • Handling of Complaints and Appeals: Procedures must be in place for handling complaints and appeals related to the inspection services.
  • This standard applies to various types of inspection bodies, including those involved in product, process, and service inspections. It is applicable to both government and private sector bodies and aims to ensure that inspection activities are conducted competently, consistently, and with a high degree of reliability.
  • Learn More about the International Organization for Standardization (ISO) here.

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