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Standards  / /  ISO 9001:2015

Standards  / /  ISO 9001:2015

ISO 9001 Standards - Quality Management Systems
ISO 9001:2015 is an internationally recognized standard for quality management systems (QMS). 

It sets out the criteria for implementing and maintaining an effective QMS in an organization, with the ultimate goal of consistently providing products and services that meet customer requirements and enhance customer satisfaction.

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key principles of ISO 9001:2015

  • The key principles of the ISO 9001:2015 standard include customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management.
  • The ISO 9001:2015 standard provides a framework for organizations to implement a robust quality management system that fosters efficiency, effectiveness, and continuous improvement, ultimately leading to enhanced customer satisfaction and sustained success in today’s competitive business environment.
  • This standard encourages organizations to adopt a systematic approach to managing processes, ensuring that they are well-defined, documented, and regularly reviewed to drive continuous improvement.
  • ISO 9001:2015 emphasizes risk-based thinking, urging organizations to identify and address potential risks that could affect the QMS and the ability to meet customer needs. It also promotes a strong focus on monitoring, measuring, and analysing performance data to make informed decisions and achieve desired outcomes.
  • Compared to its predecessor, ISO 9001:2008, ISO 9001:2015 places greater emphasis on the involvement of top management in the QMS, aligning quality objectives with overall business strategies. Additionally, the new standard is more flexible and adaptable to various types of organizations, making it easier to integrate with other management systems, such as environmental or health and safety management.
  • Learn More about the International Organization for Standardization (ISO) here.

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